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Frequently Asked Questions
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What does "curated" mean here? Do you make these yourselves?
We source and choose everything we sell, we don't manufacture or grow the materials ourselves. Every piece is picked because it's honest about what it's made of and holds up to real use.
What makes your materials non-toxic?
We choose fiber, dye, and finishing with the same standard we'd use for our own family, natural materials over synthetics, and no unnecessary chemical treatments.
How do I know what material a product is actually made of?
Check the "Materials & Care" section on each product page for the exact fiber content. If you want to understand what makes each fiber different before you buy, our Natural Fibers 101 guide breaks down linen, cashmere, hemp, cotton, alpaca, and more.
Why do some pieces have small imperfections?
Natural fiber isn't a factory-perfect material, and we're not a luxury brand. A slightly uneven stitch or a loose thread here and there is normal, not a flaw. See our Return Policy for what does and doesn't qualify as one.
How does the free soap promotion work?
Orders of $75 or more automatically include a handcrafted, small-batch organic wholesome soap while supplies last. No code needed, it's added at checkout.
Is this clothing modest? Is it stylish?
Both. Everything is chosen to let you move, bend, reach, and work without a second thought, and to look put together while you do it.
How do returns and exchanges work?
You have 14 days from delivery for an exchange or store credit. See our Return Policy for the full details.
What if my order arrives damaged, wrong, or missing an item?
Contact us right away with your order number and a photo if possible, and we'll make it right.
How long does shipping take?
Orders ship within 1-3 business days and arrive in approximately 3-7 business days depending on location.
How do I track my order?
Once your order ships, you'll get a shipping confirmation email with a tracking link.
Where do you ship?
Enter your address at checkout and we'll confirm right away whether we can ship to you.
Can I change or cancel my order after placing it?
Contact us as soon as possible. If your order hasn't shipped yet, we'll do what we can to help.
What payment methods do you accept, and is checkout secure?
We accept all major credit cards and other payment methods offered at checkout, processed through Shopify's secure, PCI-compliant system. We never see or store your full card details.
Do I need an account to order?
No, you can check out as a guest. Creating an account lets you track orders, save Favorites, and earn Rewards points.
How do rewards points work?
You earn points on every purchase when you're logged in - the exact amount is shown on each product page. Log in or create an account to start earning.
What's the heart icon / Favorites list?
Tap the heart on any product page to save it to your Favorites, viewable any time from the heart icon in the header. It's saved to your browser, so it'll be there next time you visit from the same device.
An item is sold out - will it come back?
Many pieces are restocked when possible, though small-batch sourcing means some won't return in exactly the same run. Look for a "Notify me" option on the sold-out product page to get an email the moment it's back.
Do you sell gift cards?
Yes - gift cards can be sent digitally straight to the recipient's email, with an optional personal message and send date.
How do I wash and care for natural fiber pieces?
Every fiber is a little different. Our Fiber Care Guide covers washing, drying, and storage for everything we carry.